Security Operations Center (SOC) / Managed Detection & Response

24/7 eyes on your environment — so threats get caught in minutes, not months

Most security breaches aren't discovered the moment they happen — they're discovered weeks or months later, often by someone outside the organization. Internal IT teams are stretched across daily operations and can't realistically staff round-the-clock monitoring, let alone investigate every alert a security tool generates. Attackers know this, and they operate accordingly — outside business hours, over weekends, in the gaps nobody's watching. SiS runs a managed SOC service that puts continuous, expert-led monitoring and response behind your environment — so when something happens, someone is already looking at it.

This is not a security tool you self-manage with occasional support. It's a fully managed detection and response service — around-the-clock monitoring, investigation, and response — delivered by a Microsoft Solutions Partner with a Security specialization.

The problem organizations run into

No one watching after hours. Most internal IT teams work business hours, but attackers don't — a large share of breaches begin or escalate overnight or over a weekend, when no one is watching.
Alert fatigue. Security tools generate far more alerts than any internal team has time to investigate, so real threats get lost in the noise, or ignored entirely.
Slow detection, slower response. Without dedicated monitoring, the time between a breach starting and someone noticing is often measured in weeks — the time between noticing and actually containing it adds even more.
Specialized skills are hard to hire and retain. Threat hunting, incident response, and SOC operations require expertise that's expensive and difficult to staff internally, especially for a team that also has to keep the lights on day to day.
No clear incident response plan. When something does happen, many organizations are improvising a response in real time, instead of following a rehearsed, tested process.

Our approach

We run this as one connected program: a rapid onboarding phase to get monitoring live, followed by ongoing managed detection and response as a continuous service.

Phase 1 — SOC Onboarding & Detection Engineering (typically 3–6 weeks)

We connect your environment to our SOC and tune detection to your specific risk profile before going live.

Data source onboarding — endpoints, identity, cloud infrastructure, and applications connected into Microsoft Sentinel
Detection rule tuning specific to your environment, reducing noise from generic, out-of-the-box alerting
Incident response plan development, defining escalation paths, roles, and communication procedures before they're needed
Integration with your existing IT and security tools, so the SOC works with what you already have rather than requiring a rip-and-replace
A baseline security posture review to prioritize what gets the closest attention from day one

You leave this phase with monitoring live, tuned to your environment, and a response plan everyone understands — before an incident forces you to write one under pressure.

Phase 2 — 24/7 Monitoring, Detection & Response (ongoing)

Once live, our SOC operates continuously as an extension of your team.

Round-the-clock monitoring by security analysts using Microsoft Sentinel and Microsoft Defender across endpoints, identity, and cloud workloads
Threat detection and triage, with real investigation behind every alert that matters — not just automated forwarding
Active incident response when a real threat is confirmed, following the plan built during onboarding, with your team looped in at each step
Threat hunting to proactively look for signs of compromise that automated detection alone might miss
Regular tuning of detection rules as your environment changes and new threats emerge

Phase 3 — Reporting & Continuous Improvement (ongoing)

Visibility into the SOC's work isn't limited to when something goes wrong.

Monthly reporting covering alert volume, incidents handled, and response times
Quarterly security posture reviews identifying trends and recommended improvements
Post-incident reviews after any significant event, with clear findings and follow-up actions
Ongoing recommendations to reduce your attack surface based on what the SOC is actually seeing

What's included

Component	What you get
SOC Onboarding	Data sources connected and detection tuned specifically to your environment
Incident Response Planning	A tested, documented plan with clear roles and escalation paths
24/7 Monitoring & Triage	Continuous analyst-led monitoring across endpoints, identity, and cloud
Active Incident Response	Real investigation and response when a genuine threat is confirmed
Threat Hunting	Proactive searches for signs of compromise beyond automated alerts
Reporting & Improvement	Monthly reporting, quarterly reviews, and post-incident findings

What you can expect to gain

Coverage around the clock — threats are caught outside business hours, not discovered the next morning
Signal instead of noise — tuned detection means your team hears about what actually matters
Faster containment — a rehearsed incident response plan means less improvisation when it counts
Expertise without the hiring burden — SOC-level skills without recruiting, training, and retaining a 24/7 internal team
Continuous improvement — every incident and quarterly review feeds back into a stronger posture over time

Is this the right fit for you?

This program is built for organizations that can't realistically staff round-the-clock security monitoring internally but need real protection against active threats. It's especially relevant if any of the following is true:

Your security tools generate alerts, but no one has time to investigate most of them
You have no dedicated coverage for evenings, weekends, or holidays
You've never tested your incident response plan — or don't have one
A previous incident took longer than it should have to detect or contain
Cyber insurance, a customer, or a regulator now requires demonstrable 24/7 monitoring

Built on Microsoft's own platform

Microsoft Sentinel · Microsoft Defender (Endpoint, Identity, Cloud Apps, Office 365) · Microsoft Entra ID · Azure Monitor

Typical timeline

Weeks	Focus
1–6	SOC Onboarding & Detection Engineering
Ongoing, from go-live	24/7 Monitoring, Detection & Response
Ongoing, monthly/quarterly	Reporting & Continuous Improvement

Onboarding duration scales with the number of data sources and the complexity of your existing environment — most clients are live with core monitoring within the first few weeks.

What you'll walk away with

Data sources fully onboarded into Microsoft Sentinel with tuned detection rules
A documented, rehearsed incident response plan
Continuous 24/7 monitoring and response from our SOC team
Monthly reports and quarterly posture reviews
Post-incident findings and follow-up actions after any significant event

Common questions

Do we lose visibility or control by outsourcing this to SiS?
No. You retain full visibility through reporting and dashboards, and your team is involved in every real incident response — the SOC extends your team's coverage, it doesn't replace your oversight.

We already have some security tools in place — do we need to replace them?
Usually not. Onboarding is built around integrating with what you already have wherever possible, rather than requiring a full replacement.

What actually happens when a real threat is detected?
Our SOC investigates and confirms the threat, then follows the incident response plan built during onboarding — containing it and looping your team in at each defined step, rather than acting unilaterally on your environment.

About SiS

SiS is a Microsoft Solutions Partner with a Security specialization. We don't just hand you alerts — we watch, investigate, and respond, because the gap between an alert firing and someone actually looking at it is where most breaches turn into incidents.

Ready for real 24/7 coverage? Talk to SiS about SOC onboarding.