Microsoft Dynamics 365

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Microsoft Dynamics 365

31 May, 2023

Evolve your business on your terms

With intelligent business applications across CRM and ERP, Microsoft Dynamics 365 gives you choice. Start with just what you need to run your business—and delight your customers. And then add apps as your needs change.

Dynamics 365 for

Sales

Dynamics 365 for

Project Service Automation

Dynamics 365 for

Operations

Dynamics 365 for

Marketing

Dynamics 365 for

Financials

Dynamics 365 for

Field Service

Dynamics 365 for

Customer Service

Thrive in the digital economy

Drive value for your customers and employees―and more effectively compete in an ever-changing digital economy. That’s digital transformation. That’s Dynamics 365.

READ THE Q&A

Engage your customers

With digital intelligenceon your side, you fill every customer interaction with personalized insight. And your conversations feel more fluid and natural across every touch point.

Empower your employees

Dynamics 365 provides the insights your people need to make the best decisions and the tools they need to do their best work—ensuring great outcomes from your business software.

Optimize your operations

With complete ERP capabilities to streamline your operations and reduce your costs, Dynamics 365 enterprise business solutions help you grow your business and your bottom line.

Transform your products

By embedding technology into your products, you can start using shared data and digital intelligence to generate new insights, products, and business models—and discover new revenue sources.

Our best solutions, even better together

Built on an extensible platform with shared data and digital intelligence, Dynamics 365 helps your team make the most of every minute.

Purpose-built

Get individual apps that work brilliantly on their own or together—so you can tailor a solution to your needs. And with Business and Enterprise editions, you’re covered from a few employees to thousands.

Productive

Help your employees work more efficiently. Dynamics 365 pulls together your business process apps and familiar Microsoft Office 365 tools. Employees can do CRM tasks in Outlook and ERP tasks in Excel.

Intelligent

Improve your decisions with data. With Microsoft Power BI, Cortana Intelligence, and Azure Machine Learning built in, Dynamics 365 helps you and your employees turn big data into actionable plans.

Adaptable

Give your teams easy-to-use applications that provide a single view of your data—and a single platform for business growth. They all work with Microsoft PowerApps and Microsoft Flow.

A world of apps that work with Dynamics 365

Find apps from Microsoft and our partners on Microsoft AppSource

Get the right app, right now

Search for business software by name, industry, and category—and download an app to start using it right away.

Build on what you have

Add new capabilities to your existing enterprise business solutions to enhance what you already use.

Start with confidence

Try the apps before you buy, and then work with a Microsoft partner to get them up and running.

Enterprise edition

Prices for enterprise businesses

Best value

$70 per user/month for 500-999 users

Includes these apps:

Dynamics 365 for Sales

Dynamics 365 for Customer Service

Dynamics 365 for Field Service

Dynamics 365 for Project Service Automation

+ Microsoft PowerApps and Microsoft Flow

$210 per user/month

Includes all the Plan 1 apps + Dynamics 365 for Operations

Manufacturing and supply chain

Retail and commerce

Finance

Team Members Enterprise edition

(Get light use and read access of all apps)

4–10$ per user/month, depending on how many users you sign up

Includes light use of these apps:

Dynamics 365 for Operations

Dynamics 365 for Sales

Dynamics 365 for Customer Service

Dynamics 365 for Field Service

Dynamics 365 for Project Service Automation

+ Microsoft PowerApps with Flow

Individual apps

(Get full use of one app + light use of the rest)

$95–$190 per user/month, depending on which apps you choose

Dynamics 365 for Operations	$190
Dynamics 365 for Sales	$95
Dynamics 365 for Customer Service	$95
Dynamics 365 for Field Service	$95
Dynamics 365 for Project Service Automation	$95
+ Microsoft PowerApps	$40

Business edition

Prices for small and medium-sized businesses

Affordable

$40
per user/month
Dynamics 365 Business Edition Licensing Guide
Dynamics 365 for Financials
(full use)

$5
per user/month
Dynamics 365 Business Edition Licensing Guide
Team Members
(light use)